Review Title: from a service magic contractor [ View All Reviews ]

I have been a contractor working with Service Magic for around 1 month and so far have had 9 leads for entire roof replacements. 5 have been bogus, 3 turned out to be legitimate estimates, and 1 was out of my area. They sell each lead for $55 to 2-3 other contractors. The 2 contractor part is a total joke because they obviously are selling it to as many total contractors as possible (4) to maximize returns. The industry standard is to get 3 estimates, but not when a fourth is worth another $55 to a referral service. One of the problems with the way they run their business is the fact that they could care less about the contractors who are the lifeblood of their business. They look to sell each and every lead to as many contractors possible to maximaize profits. If a contractor is unhappy and quits, they just hire a new contractor to replace the old one. This is why they are always hiring, if you dont believe me just inquire with them and I garantee they will have openings for all the trades. They also run their website in a deceptive way to bait unsuspecting customers. These customers are the ones who are not actually interested in having their roofs done but were enticed to enter their information to get to another page on Service Magics website. Tey in turn do not call the contractor back because they were not interested in having the work done in the first place. What they also didnt realize is that their name and phone number fleeced 4 contractors out of $55 and lined the pockets of the service magic corporation to the tune of $220. I have been with different internet referral services and they are so far the worst. The servicemagic rep told me that no refunds will be given for the $55 leads and that customers NOT RESPONDING TO LEADS IS BUILT INTO THE PRICING. There is a reason they are always very activly recruiting contractors. So far only 3 25% chance estimates has cost me over $495 and many headaches.