Better Business Bureau, Worth the $$$ to Join?

Anyone here a member of the BBB? Anyone have an opinion on if they're worth the money to join?

I just joined as a BBB member and I'm having second thoughts about it. Their website was broken half the time in the past month and when I've been in contact with them, they appeared to be disorganized, which didn't inspire me to believe that my membership money was wisely spent. Besides the poor communication, one thing that really put me off was when they didn't know they could look up the date of my fictitious business name filing online at the San Jose City Clerk's office site. I couldn't believe I was explaining to the BBB how to look up my records.

I'll be getting my membership packet about a month late due to a snag in the validation process that they didn't contact me about. When I finally get it, I'm hoping to see some things that make me feel better about shelling out dough to support the BBB.

The website for the Silicon Valley BBB chapter is:
http://www.bbbsilicon.org

Hi Sheldon,

The BBB called me a couple of months ago & left a message to contact them. When I did they attempted to get me to join. I felt a bit manipulated since their voice message startled me into calling them only then to be solicited. I didn't end up joining.

Best regards,
Susan